Why Riverbend Consulting Group
Our Core Values
- Quality - We take the time to understand your business and stand behind our work
- Integrity - If it’s not right, we won’t do it
- Teamwork - We partner with you to make educated business decisions that float the business forward
- Accountability - We always follow through with our business consulting commitments
Our Focus
Whether your business is just starting and you're looking to get systems, processes, and organization in place, or you're looking to make changes to an established business to take it to the next level, we have you covered at Riverbend. As a business and management consultant, we specialize in analyzing, identifying, and advising best practices to ensure your business and team's success. Having a plan is one thing; our team can help you execute the plan for a successful rollout while measuring the results along the way. Our mission is to guide businesses through the rapids of growth and we'll be with you every step of the way.
Expertise
With experience in business improvement processes, strategy & implementation, project management, operations analysis, and recruiting, we thrive on sharing our expertise and consulting services to help your business scale quickly and confidently.
About Riverbend Consulting Group
My Story
Hi, I’m Rich Hartigan, founder of Riverbend Consulting Group LLC! With over 20 years of experience as a Business Operations Executive and Process Manager, I launched Riverbend to help business owners create strategies, optimize processes, and scale their businesses. My career began in sales and recruiting, where I quickly learned that getting to know people better through asking great questions leads to better answers and faster problem-solving.
After a decade, I shifted into business operations and process optimization, building scalable systems that allowed healthcare practices to grow. Even as my titles and responsibilities evolved, I realized my passion was consulting and empowering others to succeed. I can help clients train and develop the duplicable conditions for sustainable growth, like watching a dedicated athlete win the gold after years of practice.
As a business management consultant, fractional COO, and business strategist, I design strategy sessions, predictable processes, and actionable plans that empower teams and drive results. Many companies I consult with began with a passionate founder and grew into multi-million dollar enterprises. However, they reached a plateau without robust systems for operational efficiency, employee development, and strategic growth planning. I understand these breakpoints and develop solutions to help business owners overcome these challenges, allowing them to make informed, data-driven decisions that focus on the right things to scale their business.
At Riverbend, I focus on small business consulting for two main reasons. First, removing obstacles to developing employees into future organizational leaders is incredibly rewarding. Second, implementing strategic business changes in small and medium-sized businesses has a transformative effect, enabling rapid growth over the next 1, 3, and 5 years—often achieving milestones that once seemed out of reach.
I'm a business owner, husband, father, dog owner, and someone who loves the outdoors. Whether cooking an over-the-top meal for my family (hoping to get a James Beard nomination for best home chef) or exploring the outdoors with friends and family, I love the journey and the process. It fuels my creativity, strengthens my drive, and allows me to better connect with my clients. I see every client I take on as a journey towards creating something exceptional together!
-Rich Hartigan
How Riverbend Was Formed
Inspired by the tradition of people coming together riverfront to share stories and exchange ideas, Riverbend Consulting was created as a meeting place of collaboration and inspiration for what could be in your business.
Our Approach
We are passionate about helping create other people's success. Our service includes a comprehensive consult to help identify goal-setting, gaps, opportunities, and project planning with timelines and milestones. We pride ourselves on looking at the data before making any changes to be precise and accurate with our business planning process. We will work with key stakeholders to ensure a universal understanding of proposed changes and gather input to ensure a smooth rollout in Business Strategy & Operational Implementation.